Question 1

How fast can a Brooklyn Locksmith Group technician reach me?

Accepted Answer

We offer fast, 24/7 response with same-day and emergency service. From our Williamsburg shop at 232 Leonard St, Brooklyn, NY 11211, we dispatch across all five NYC boroughs.

Question 2

Are your locksmiths licensed and insured?

Accepted Answer

Yes. We are licensed and insured, and our technicians work in compliance with New York State locksmith regulations. License number available on request.

Question 3

Do you work 24 hours a day?

Accepted Answer

Yes — 24 hours a day, 7 days a week, including holidays. Our emergency line is answered by a real person, not a call center or answering service.

Question 4

How much does a locksmith cost?

Accepted Answer

Rekeying typically starts around $45 per lock. Lockout service typically runs $85–$150. High-security lock installation typically runs $150–$400+ depending on hardware selected. All prices are quoted in full before work begins — no hidden fees.

Question 5

What areas do you serve?

Accepted Answer

We're based in Williamsburg, Brooklyn, and serve all five NYC boroughs — Brooklyn, Manhattan, Queens, the Bronx, and Staten Island — 24/7.

Question 6

What lock brands do you carry?

Accepted Answer

We install and service Medeco, Mul-T-Lock, Schlage, Arrow by ASSA ABLOY, Baldwin, and Yale.

Question 7

Can you open my lock without damaging it?

Accepted Answer

In the vast majority of cases, yes. Our locksmiths use non-destructive entry techniques — picking, bypass, or impressioning — that leave your lock and door frame intact. We only drill as a last resort.

Question 8

Do you install smart locks?

Accepted Answer

Yes. We install and program Yale, Schlage, and August smart locks. We can also integrate smart lock hardware with existing building intercom and access control systems.

Question 9

Can you make a master key system for my building?

Accepted Answer

Yes. Master key systems are one of our most common commercial services. We design, manufacture, and install master key hierarchies for multi-family buildings, offices, and retail portfolios. Consultation is free for buildings of 4+ units.

Question 10

What should I do if I'm locked out late at night?

Accepted Answer

Call (844) 394-3495 directly. A real person will answer and have a technician dispatched. Don't try to force the door — it almost always causes expensive frame damage that exceeds the cost of a locksmith call.

Question 11

Do you do car lockouts?

Accepted Answer

Yes. We handle automotive lockouts, key cutting, transponder key programming, and ignition repair. We carry key blank inventory for most domestic and import vehicles.

Question 12

How do I know the locksmith you send is legitimate?

Accepted Answer

Every Brooklyn Locksmith Group technician arrives in a branded vehicle, carries a New York State locksmith license card, and will provide a written quote before starting any work. You can also call our main line to verify a technician's identity.

Frequently Asked Questions

All Questions